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Score8 FAQ — All Your Questions Answered

Registration, login, payments, bonuses, or gaming — find clear answers to all your score8 questions right here.

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Most Frequently Asked Questions

These are the topics score8 users ask about most. Jump straight to the section you need.

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Registration & Verification

This FAQ section walks you through every step — creating an account on score8, completing KYC verification, and logging in for the first time.

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Deposits & Withdrawals

Everything you need to know about depositing and withdrawing via bKash, Nagad, Rocket, or bank transfer — including how long each method takes.

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Bonuses & Promotions

Get the full details on welcome bonuses, deposit bonuses, cashback, and referral offers — including wagering requirements for bonus release.

Sports Betting

A straightforward guide to placing bets on cricket, football, badminton, and more — covering odds, live betting, and how it all works.

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Account Security

Learn how to change your password, set up two-factor authentication (2FA), report suspicious activity, and keep your account secure.

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Live Casino & Lottery

Find detailed guides in the FAQ on how to play Live Casino games, slots, and the lottery — plus how to withdraw your winnings.

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Signing up on score8 is quick and easy. registration page Go ahead, enter your mobile number or email, set a strong password, and verify with an OTP. The whole process takes just 2–3 minutes. You'll receive a welcome bonus right after signing up.

You must be at least 18 years old to register on score8. During registration, you confirm that you meet the age requirement. Proof of age may be requested during KYC verification. Accounts found to belong to users under 18 will be permanently closed.

No, score8 only allows one account per person. Attempting to open multiple accounts using the same mobile number, email, bank account, or device may result in all accounts being suspended and balances forfeited. If you've lost access to a previous account, contact support.

KYC (Know Your Customer) is the identity verification process. You must complete KYC before making withdrawals on score8. Simply upload a photo of your National ID (NID), passport, or driving licence. Verification typically takes 24–48 hours.

First, make sure Caps Lock is off and your password is correct. Clear your browser's cache and cookies, or try in incognito mode. Check your internet connection. If the issue persists, on the Login page Use the "Forgot Password?" option. If that doesn't work, reach out to support.

on the Login page Go to the login page and click "Forgot Password?" Enter your registered mobile number or email. An OTP will be sent within a few minutes. Use the OTP to set a new password and log back in to score8.

Yes, you can use the same account on both the score8 website and app. The app also supports fingerprint and Face ID for quick login. To download the app Download Page View.

score8 supports deposits and withdrawals via bKash, Nagad, Rocket, Upay, bank transfer, and USDT (crypto). All major mobile banking methods popular in Bangladesh are supported. For more details, Payment Page View.

The minimum deposit on score8 is just ৳500. The minimum withdrawal is ৳1,000. Maximum limits vary by payment method and account level. VIP members can transact at higher limits. For details, on the Payment page View.

Withdrawals on score8 are typically processed within 1–3 hours. During peak times, it may take up to 24 hours. Having your KYC verified speeds up the process. You can check the status of your withdrawal request in your account.

Wait 5–10 minutes first. If the balance still hasn't appeared, contact support via live chat with your transaction ID or reference number. Also confirm the payment was sent from your bKash/Nagad app and that you used the correct account number.

New to score8? You'll receive a welcome bonus on your first deposit after registering. Register, verify your account, and make your first deposit. Bonus amounts and terms are listed on the promotions page. Bonuses will be credited directly to your bonus wallet.

No, bonus funds cannot be withdrawn directly. You must wager a specified amount using the bonus (the wagering requirement) — typically 10–30x the bonus amount. Once the wagering requirement is met, any winnings from the bonus will be added to your main balance and can then be withdrawn.

Yes, score8 has a referral program. Share your unique referral link with friends — when they register and make their first deposit, you'll earn a bonus. Check the "Refer" section in your account for full details on referral bonuses.

score8 offers betting on over 30 sports, including cricket, football, tennis, badminton, kabaddi, hockey, and basketball. Special promotions are available during events like the IPL, BPL, Cricket World Cup, and FIFA World Cup. Sports page View all categories.

Yes, score8 offers live betting. You can view real-time odds and place bets while a match is in progress. Live scores, ball-by-ball updates, and instant odds changes are all available on score8. on the Sports Events page Watch live matches.

Yes, if a match is cancelled or abandoned, your stake is fully refunded. Refunds are typically credited to your main balance within 24 hours. For parlays, the cancelled match is voided and the remaining selections are recalculated.

Yes, score8 offers a wide range of Live Casino games with real dealers, including Baccarat, Roulette, Blackjack, Andar Bahar, Teen Patti, and more. Play against real dealers via live video stream, available 24/7. on the Platform page View all games.

Buy tickets and enter draws in the score8 lottery. Daily, weekly, and monthly draws are held regularly. Prize winnings are credited directly to your account. Lottery results are determined by a transparent, auditable RNG system. To learn more, Lottery page View.

Yes, score8 is a licensed online gaming platform. All transactions are secured with 256-bit SSL encryption. Your personal information is never sold to third parties. Our Privacy Policy read more.

No score8 employee or support agent will ever ask for your password or OTP. If anyone does, it's a scam. End the conversation immediately and report it to our official support team. Always keep your password confidential.

Go to Account Settings and open the "Security" tab. Enable the "Two-Factor Authentication" option. You'll receive an OTP on your mobile every time you log in. Keeping this active prevents unauthorised access — score8 strongly recommends enabling 2FA.

Yes, you can request to close your account at any time. You can temporarily suspend it yourself from Account Settings. For permanent closure, contact support. Before closing, make sure your balance is zero and you have no active bets.

Yes, you can update your registered mobile number from Account Settings once KYC verification is complete. An OTP will be sent to your old number to confirm the change. If you no longer have access to that number, contact support and verify your identity.

score8 is committed to responsible gaming. You can set your own deposit limits, bet limits, session time limits, and cooling-off periods. Temporary or permanent self-exclusion is also available. To learn more, Responsible Gaming page View.

After logging in, go to the "Transaction History" section on your account dashboard to view a full record of your deposits, withdrawals, and bets. You can filter by date, amount, and status.
Support

Still have questions? We're here to help

If you can't find the answer you're looking for in the score8 FAQ, don't worry. Our Bengali-speaking support team is available 24/7, every day of the week. Reach us via live chat, email, or any other channel — we typically respond within minutes.

Average response time: Live chat: 2–5 minutes. Email: 6–12 hours. For urgent matters, always use live chat.

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When contacting score8 support, always have your registered mobile number or user ID ready — this helps resolve issues faster.

Live Chat

For instant help, click the live chat button on the score8 website or app. Available 24/7.

Email Support

For detailed issues, email us at support@score8.ws. You'll receive a response within 6–12 hours.

Mobile App

Download the score8 app and contact support directly from within the app.

Terms & Conditions

To learn all the rules on bonuses, payments, and gaming Terms & Conditions page View.

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Join score8 — Start Playing Today

Got all your answers? Don't wait — join millions of Bangladeshi players on score8, register for free, and claim your welcome bonus today.

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